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cineSync Manual

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Frequently Asked Questions

What are the system requirements for running cineSync?
What files can I view in cineSync?
How do I setup my Firewall to use cineSync?
How much does it cost to use cineSync?
How do I Report Bugs or Suggest Features?
How secure is cineSync?
Can the participants in a single session be on any Operating System?
What LUT formats does cineSync Pro support?

What are the system requirements for running cineSync?

(Macintosh)

Mac OS X 10.5 or later
QuickTime 7 or later
An internet connection that does not block port 5068
1 GHz or faster Power PC G5 or Intel-based Macintosh Computer
At least 512 MB of RAM and at least 32MB of video memory

(Windows)

Windows XP (Service Pack 2)
QuickTime 7 or later
An internet connection that does not block port 5068
1.5 GHz Intel Pentium class or better processor
At least 512 MB of RAM and at least 32MB of video memory

NOTE - System requirements are based on playing a 640 x 480 movie encoded using H.264

What files can I view in cineSync?

cineSync supports most of the major movie and image formats that are available in QuickTime; The basic rule of thumb is; If you can view it in QuickTime, then you can view it in cineSync.

cineSync Pro accounts also support single frames of EXR, DPX and Cineon.

How do I setup my Firewall to use cineSync?

cineSync uses an outgoing TCP port of 5068, and requires connections to the following IP addresses:

94.76.202.153
74.50.52.109
72.249.190.147

While it is rare for firewalls to block outgoing TCP ports, if you experience connection problems it is worth checking that your firewall is not blocking this outgoing port.

How much does it cost to use cineSync?

cineSync is free to use for people who simply want to join an existing session. The ability to host your own sessions requires a paid cineSync account. Account packages are available as monthly, 6 month and 12 month subscriptions priced according to the maximum number of people you'd like to participate in your sessions; further information can be found here.

How do I Report Bugs or Suggest Features?

You can report bugs or suggest features by sending us an email. Alternatively you can send your ideas to us directly from the cineSync Menu on Mac OS X or from the Help Menu on Windows and Linux.

How secure is cineSync?

cineSync is secure by design; only synchronisation data such as 'I am on frame 10' and 'I have drawn a line here' are sent to the other clients in a session. In addition to this all communication is sent over an encrypted SSL connection.

Can the participants in a single session be on any Operating System?

Yes, the participants in a single cineSync session can join from cineSync for Windows, Mac OS X, Linux, or any combination.

What LUT formats does cineSync Pro support?

Currently cineSync 3.0 supports LUTs in the Iridas .itx format for cineSync Pro accounts. Support for other LUT formats will be added soon.